A website that works for a plumbing business
We build it around the jobs you actually do, from boiler repairs and bathroom fits to emergency call-outs, and the areas you cover. Customers can see what you do and ask for a quote in a few taps.
Websites and enquiry follow-up for plumbers
You can't answer the phone with your head under a sink. Enquiry Engine gives your plumbing business a website built for you, and a system that replies to new enquiries while you're on the job.
One monthly price. No website build fee.
Why do plumbers lose enquiries?
Most plumbing enquiries arrive while you're already working. A burst pipe, a leaking boiler or a blocked toilet won't wait, so the customer rings the next plumber on the list. If nobody replies quickly, the job goes to whoever does.
It isn't about the quality of your work. It's about who gets back to them first.
What you get
A reply while your hands are full
New form enquiries get a text and an email within 60 seconds. If they don't reply, they get a follow-up. You finish the job, then pick up the conversation.
Missed call? Covered.
If you can't pick up mid-job, an automatic text goes to the caller so they can tell you what they need. Fewer people move on to the next number.
Google reviews on autopilot
Mark a job complete and the system asks your customer for a Google review, with one polite reminder. Happy customers rarely leave one unprompted.
Everything in your pocket
Leads, messages and jobs sit together in one mobile app, so you can see what needs your attention between call-outs.
What does a customer see?
Example automatic reply
Hi Sarah, thanks for getting in touch about your leaking radiator. We're out on a job right now but we've got your message. Can you send a photo of the leak and your postcode? We'll call you back as soon as we're free.
You set the wording with us during setup.
How does it work?
A quick conversation
Tell us about your plumbing work, your patch and how you handle enquiries now.
We build. You approve.
We put your website and follow-up system together. You check the details before launch.
Switch it on
Your website goes live and your enquiry system starts working in the background.
We aim to have your website ready in two weeks once we have your content and approvals.
How much does it cost?
£197 a month, with your website designed, written and hosted at no extra charge. There's a three-month minimum, then it's rolling monthly. You also get a 30-day money-back guarantee.
Included: website, instant text and email follow-up, missed-call text back, Google review requests with a reminder, the mobile app, a monthly report and support from a real person.
Plumbers' questions
I mostly get work from word of mouth. Do I need a website?
Word of mouth still leads people to search your name before they call. A clear website with your services and areas helps them trust you and get in touch quickly.
I do emergency call-outs. Will the auto-reply put people off?
No. It tells them you've got their message straight away, which is what someone with a leak wants to hear. You agree the wording with us so it sounds like your business.
Can my website list the areas I cover?
Yes. We build it around your services and the areas you work in, taken from a short call with you.
Do I need to write anything?
No. We take your details on a short call and write the website for you to check. You provide your business details, photos and any existing branding.
Is the website really free?
There is no separate website build fee. You pay £197 a month for the system and ongoing service. There's a three-month minimum, then it's rolling monthly, plus a 30-day money-back guarantee.
Will this guarantee me more work?
No. The system helps you capture and follow up enquiries. It can't guarantee traffic, leads or bookings, and paid advertising and ongoing SEO aren't included.
Your next call-out deserves a reply.
One short call. No obligation. Let's see if we're a fit.